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April 5, 2014 / complaint / No Comments »

My last experience with Hertz

I had a terrible experience with Hertz rent a car.

This is what I faced with this company :
■Hertz employ in Italy telling me lies.
■Inexisting aftersale customer service in Italy. Maybe they exist but they do not answer to clients.
■Dutch customer service answer, but act like they ignore client’s questions.
■Dutch customer service threatening to charge extra money.
■A general a sense of being treated like an idiot.

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